Refund & Cancellation
This policy covers the SplitWisely software subscription. It does not relate to money you owe or are owed by people in your groups.
What this policy covers
SplitWisely is shared expense management software. This policy applies only to fees you pay to Coderg Technologies for access to that software.
SplitWisely does not hold or transfer users' money. Balances in the app are calculations showing who owes whom. Group members settle with each other directly, outside SplitWisely. We cannot refund, reverse or recover money exchanged between users, because it never passes through us.
Current pricing
SplitWisely is currently provided free of charge, so there is nothing to refund today. We intend to introduce an annual software subscription at [ANNUAL SUBSCRIPTION PRICE]. The terms below will apply once paid subscriptions become available, and the price and terms will be shown to you before any charge is made.
Cancelling a subscription
- check_circleYou may cancel an annual subscription at any time from [CANCELLATION LOCATION — e.g. account settings].
- check_circleCancelling stops the next renewal. Your access continues until the end of the period you have already paid for.
- check_circleYour expense data is not deleted when a subscription ends. Account deletion is handled separately, on our delete account page.
- check_circleIf you subscribed through a mobile app store, cancellation and refunds are handled by that store under its own policy.
Refunds
| Situation | Outcome |
|---|---|
| Refund window after purchase | [REFUND WINDOW] |
| Refund after the window has passed | [REFUND POLICY AFTER WINDOW] |
| Duplicate or accidental charge | [DUPLICATE CHARGE POLICY] |
| Subscription bought via an app store | Governed by that store's refund policy |
| Money owed between group members | Not applicable — never held by SplitWisely |
Refund timelines and eligibility are still being finalised and will be published here before paid subscriptions launch.
Contact
For billing questions, contact [BILLING CONTACT EMAIL].