Delete Your Account
We respect your right to control your data. This page explains exactly what happens when you delete your SplitWisely account, what data is removed, and what is retained for legal compliance.
What Gets Deleted
Profile, preferences, group memberships & personal data.
What We Retain
Transaction records kept 7 years for legal & tax compliance.
Irreversible Action
Deletion cannot be undone. Export your data first.
How to Delete Your Account
You can delete your account directly from within the SplitWisely app. Follow these steps:
Open Profile Settings
Tap the Profile icon in the bottom navigation bar, then tap the gear icon to open Settings.
Go to Account Management
Scroll down and tap "Account" or "Manage Account" in the settings list.
Select "Delete Account"
Tap the "Delete Account" option at the bottom of the page. You'll be shown a confirmation warning.
Verify Your Identity
Re-enter your password or use biometric authentication to confirm it's really you.
Confirm Deletion
Type "DELETE" in the confirmation box and tap the final "Delete My Account" button to complete the process.
Can't access the app? If you've lost access to your account, you can request deletion by emailing us at info@splitwisely.in from your registered email address.
What Gets Permanently Deleted
The following data is permanently and irreversibly deleted within 30 days of your deletion request:
Your name, email address, and profile photo
Phone number and contact information
All group memberships and invitations
App preferences and notification settings
In-app messages and comments
Linked devices and session tokens
Push notification subscriptions
Authentication credentials and tokens
Data We Are Required to Retain
Some records are retained after account deletion, either because they are shared with other people or because we have a legal obligation to keep them. This data is anonymised or pseudonymised where possible and is never used for marketing.
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Shared expense & settlement records | Retained for the group | Belongs to other group members too |
| Fraud / abuse reports | [RETENTION PERIOD] | Safety and abuse prevention |
| Support conversations | [RETENTION PERIOD] | Dispute resolution |
| Aggregated analytics | Indefinitely | Anonymised, no personal data retained |
| Legal hold data | Until hold released | Court order / litigation |
Effect on Groups & Shared Expenses
Outstanding Balances
If you have unsettled debts or are owed money by others, we strongly recommend settling all balances before deleting your account. Outstanding amounts will remain visible to other group members as belonging to a "Deleted User".
Group Membership
You will be removed from all groups. If you are the sole admin of a group, admin rights will be transferred to the longest-standing member. If a group has no other members, it will be archived.
Expense History
Expense records you created remain visible to other group participants for auditing purposes, but will be attributed to "Deleted User" instead of your name. No personal details will be shown.
Export Your Data First
Before deleting your account, we recommend downloading a copy of all your data. This includes your full expense history, group records, and account information in a portable format (JSON/CSV).
Expense History (CSV)
All expenses, splits & settlements
Group Data (JSON)
Members, balances & activity logs
Profile Data (JSON)
Account info & preferences
Spending Reports (PDF)
Monthly & yearly summaries
How to export: Go to Profile → Settings → Privacy → Download My Data. Your export will be prepared and emailed to your registered address within 48 hours.
Deletion Timeline
Account Deactivated
Your account is locked. You cannot log in and are removed from all groups.
Active Sessions Terminated
All active sessions and API tokens are invalidated across all devices.
Removed from Backups
Your personal data is purged from our active backup systems.
Full Data Deletion
All personal data permanently deleted from our primary systems and CDN caches.
Ready to delete your account?
This action is permanent and cannot be reversed. Please make sure you have exported your data and settled all balances first.
For manual deletion requests: info@splitwisely.in